Shipping policy

Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

During collection launches, holidays, or promotional periods, processing times may be slightly longer.

Domestic Shipping

We currently ship throughout the United States.

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Estimated delivery times:

Standard Shipping: 3–7 business days
Expedited Shipping: 1–3 business days (where available)

Please note that delivery estimates are not guaranteed.

International Shipping

International shipping is available to select countries.

Customers are responsible for any customs duties, import taxes, or additional fees imposed by their local government. These charges are not included in the purchase price or shipping cost.

Delivery times vary by destination.

Tracking Your Order

Once your order ships, you'll receive an email containing your tracking number. Please allow up to 24 hours for tracking information to update.

Lost or Delayed Packages

Once an order has been handed over to the shipping carrier, Père Trash is not responsible for shipping delays caused by the carrier, weather, customs processing, or other circumstances beyond our control.

If your package appears to be lost, please contact us and we'll do our best to assist you in locating your shipment.

Incorrect Shipping Information

Please ensure your shipping address is accurate before placing your order.

Père Trash is not responsible for orders shipped to incorrect addresses provided at checkout. If a package is returned to us, additional shipping charges may apply to resend the order.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery with your order number and photographs of the packaging and item. We will work with you to resolve the issue as quickly as possible.